Important points to take note!

Colour accuracy

DHV display the colours of each item as accurately as we can. However due to lighting, colours portrayed on the website may appear to be slightly different from the actual item. Please also note, colours may also appear differently due to the calibration of different computer monitors.

 

Fitting & visuals

Some clothing pieces are pinned back to fit the mannequin. Kindly refer to actual measurements for accuracy. Accessories used with apparels are meant for styling purpose only. For enquiries and/or to purchase the accessories, kindly inbox DHV.

 

Orders

Since vintage items comes in only one piece, all merchandise is sold on a payment first basis and is subject to availability. Please note that items in your shopping cart are not secure until payment is successfully processed.

 

Estimates delivery time

Delivery times are only estimates as the shipping services are provided by third parties. Which means  DHV is not responsible for delivery times or services once your order is shipped out. Kindly expect delays during peak periods such as festive seasons (e.g. Christmas) and Public Holidays

 

Lost & Damage mail

DHV is not responsible for any lost/ stolen, torn and damage merchandise cause during shipment

 

Redeliver

In the event that an order is returned back to us due to error in delivery information as provided by the customer, or failure to collect within the stipulated timeframe as indicated by the postal service, customer is charged for a redelivery fee.

 

Urgency of Order

If your order is urgent, kindly leave us a note during check-out and we will do our best to process your order quickly.

 

Error

DHV has the right to refuse and/or cancel orders resulted from errors appearing on the website. This also applies to orders that have been confirmed with credit card payment charged. If payment has been approved, we will immediately issue a credit refund to your credit card account as per the amount charged.

 

Price

Prices displayed on the website are shown in Singapore Dollars SGD$. All payments have to be made in Singapore Dollars SGD$. Prices are subject to change without notice at any time.